Support
✨ Your Peace of Mind Is Part of the Care
At Skinoka, we believe your experience should be just as satisfying as the results you see on your skin.
That’s why our support team is here to guide you before, during, and after your purchase—every step of the way.
💬 B. Frequently Asked Questions (FAQ)
📦 1. How long does shipping take?
Orders are processed within 24–48 hours after payment confirmation.
Once shipped, delivery typically takes 3–5 business days, depending on your location.
✔ Free shipping on all Skinoka orders
🔄 2. Can I return a product if I’m not satisfied?
Yes. You have 30 days from the delivery date to return your order if you’re not completely satisfied.
The product must be returned in its original packaging and without visible damage.
💡 3. Does GlowLift 7™ come with a warranty?
Yes. All Skinoka devices include a 1-year warranty covering manufacturing defects.
If any issue arises, our team will replace your device at no additional cost.
💬 Your peace of mind is fully covered.
⚡ 4. Is GlowLift 7™ safe for sensitive skin?
Yes. GlowLift 7™ is made with hypoallergenic materials and has been tested on sensitive skin.
We recommend starting with the lowest intensity level and gradually increasing based on your comfort.
🧴 5. Do I need special creams or serums to use the device?
You may use GlowLift 7™ with your regular serum or cream, as long as it does not contain alcohol or strong acids.
✨ Our Beauty Clean Skinoka skincare line is coming soon—specifically formulated to enhance GlowLift 7™ results.
🔐 6. Where can I get technical support?
You can contact us anytime at support@skinoka.com or through the Contact page.
Our support team responds within 24–48 business hours.
🚚 C. Shipping & Returns
Shipping, Returns, and the Skinoka Promise
Every Skinoka order is designed to deliver not just results—but peace of mind.
✔ Free shipping with tracking on all orders
✔ 30-day risk-free returns
✔ Real-time order tracking
✔ Free replacement for manufacturing defects
📩 E. Contact Us
Have a question, suggestion, or need assistance?
Our customer care team is here to help—usually within 48 hours.
Contact details:
✉️ Email: support@skinoka.com